Frequently Asked Questions

In order to keep the call brief enough to share a lovely message, meditation, and prayer, before bedtime,we are keeping everyone in listening mode. The connection we are building in this space will be energetic. We will be guiding you to be at an energetic level that is the same as everyone on the call. There will be a powerful connection with other callers to help uplift and heal us all. After the call we definitely welcome your thoughts and questions on our facebook page and the contact page on this website. We will answer some of the questions and comments on future calls. We will also moderate the facebook page so we can respond there.

No idea! We hope that will go away someday but be assured there is no shipping fee for these services.

No, neither of us are licensed or trained therapists and we cannot help you with any mental health issues. Kim runs a mental health practice and may be able to arrange for you to have telehealth sessions with a psychologist. Tucked in By Spirit is a service of the mental health practice. Kim and Margarita are trained coaches who want to help all participants and website visitors feel uplifted and connected to others. If you join us on any of the calls and you feel that you are in a mental health crisis, you should immediately call 911.

Making friends as we get older takes TIME. It's important to talk to people in real life or in our zoom groups. Making friends partly depends on us changing our views of what defines a "friend." Are you likely to meet someone in this community who you can take vacations with and share decades of mutual memories with? Probably not. Appreciating that you're on the same journey with another person and taking a chance to be real with other people can create the beginnings of friendships. We highly encourage you to take a chance and talk to others in our space. You might find someone you can talk to on a regular basis and how great would that be!

Yes. The facilitation outline for each week in the month will likely be the same for all sessions each week, but there will be different faces and different breakout rooms to keep things interesting. Each Zoom call purchase is for a specific day of the week and time for as many of those days as there are in the month. For example, if you sign up for the Monday morning Zoom calls and there happen to be four Mondays in that month, you can attend four Monday Zoom calls. If you sign up for Thursday evening Zoom calls and there happen to be five Thursdays in that month, you can attend all five Thursday Zooms calls and there will be no increase in the price. If you want to attend all of the Monday and Thursday Zoom calls, you will need to purchase both options.

We want everyone to feel as comfortable as possible on the Zoom calls. We know that some people don't want to see themselves on camera. Please keep in mind that the point of these calls is to connect with other people and make friends. You. Are. Beautiful. You are a beautiful, spiritual human and we treasure having you as part of the community.

During the call, Kim will tell you how you can change the settings so that you can hide your image from yourself but not from others, if you want to. Then you can just focus on other people without the distraction of looking at yourself.

Some computers allow you to change the background of your room. This also might make you feel more comfortable. Play around with the backgrounds and special effects. Try to have fun with it. Now, if you have a mac, there are less options available to you. But I did see that there is a little old-fashioned television where my face fits on the little screen and the bigger screen is just plain so you can't see my real background. I hope this will help you.

When you're on Zoom you can go to the top left on the screen where it says Zoom.us. Click that and choose Preferences. Then choose Settings, then Background& Effects. You may have the option of Virtual Backgrounds and Video Filters to the right. We will go over this on the first session for each day of every month. Kim is here to help you so you can feel confident!

The point of the Zoom calls is for you to try to make connections with other people on the call. We will be breaking up into smaller groups on the call in order to have more intimate discussions. Looking at one another's faces is an important component of connecting, as if we were all in person. Just brush your hair and put on your best smile. It's simply too hard to build a relationship with a black box on the screen. It's too hard to feel safe talking to a black box. People who refuse to turn on their cameras will be disconnected from the calls and refunded.

It's important that we follow some rules on the Zoom calls so that everyone feels safe. 

• Everyone has to have their cameras on. 
• We don't exchange valuable information with other people such as our credit card numbers, social security numbers, home addresses, etc. 
• We don't try to date other people on the calls unless we've been together on the calls for many months. 
• We respect each other's privacy and don't broadcast what they shared in the group to anyone else on or off the call. 
• We don't take screenshots of the zoom calls. 

If we all follow some basic rules on the call, we will have a meaningful time together. Kim will be facilitating and moderating the calls so you should let her know immediately if there is a problem with another person on the call.